Reference

kombo88 Privacy Policy For Your Account

Our Privacy Policy explains how kombo88 handles the details you provide when opening an account, signing in, checking DANA or QRIS status, and contacting support.

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CONTACT THE TEAM

Where To Ask About Privacy Policy

A clear contact route helps when a name, phone number, wallet reference, or account record needs attention. Start from your account help area and include the email or phone detail connected to your profile, plus the date of the relevant request. We use those details to locate the correct record without asking you to send a full password or private wallet PIN.

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Account data request

Ask us to confirm which account details we hold by using the account help route. We may request phone verification before discussing records linked to your kombo88 profile.

Wallet record question

For a DANA, OVO, GoPay, or QRIS reference, share the date and reference shown in your cashier history. We use that narrow detail to check the matching record.

Privacy correction

If your contact detail is outdated, tell us which field needs changing and why. We can ask for an account step that confirms the request comes from you.

DATA HANDLING

What We Keep Secure And For How Long

We separate ordinary account preferences from records that help us protect sign-in and payment activity.

Account details

We may handle your name, phone number, sign-in details, verification results, and account preferences so we can identify your profile…

Payment references

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references can be stored with account activity to match a request…

Cookies

Cookies can remember sign-in state, language choices, and security settings.

Device signals

We may record browser, device, and login timing signals to spot unusual access.

Retention periods

We keep personal records only for the period needed for account operation, security checks, dispute handling, or legal duties.

Security requests

Never send a password, wallet PIN, or full authentication code in a message.

Privacy Policy Questions For Indonesia

These Privacy Policy answers cover the account steps you are most likely to ask about before opening an account or requesting a data change. They also explain how payment references, cookies, mobile access, and local eligibility fit within our stated privacy process.

It covers personal details, account activity, cookies, device signals, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

We use your phone number for account identification, phone verification, sign-in protection, and replies to privacy requests. We may ask you to confirm it before discussing account records.

Yes. The Privacy Policy covers browser and device signals used during mobile login, including timing and security indicators. We do not use this process to read private files on your phone.

Use the account help route and ask for a personal data request. Include the contact detail on your profile; we may complete phone verification before preparing records linked to you.

Yes. Contact us with the field you believe is incorrect and the reason for the change. Our Privacy Policy allows an account check before we update or discuss that record.

We retain DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references while they support account operation, security, disputes, or legal duties, then delete or anonymise them.

Yes. Account access and eligibility depends on local law. Where local law permits, we apply the stated collection, security, retention, and request process to your account.

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